Here you will find instructions on registration, ordering, returns and stock levels.
How to register a new account
1. Click on "the Log " link that you find in the upper left corner of the web page.
2. Fill in the fields with your e-mail address (also becomes your username) and selected password.
3. Fill in the correct answer (number) in the field after calculating.Click on the "Create" button in the lower right corner
5. Open the email from us in your inbox and click on the link in the message to activate your user (if you can not find the email, check your spam folder).
6. Fill in the blanks, where information is missing.
7. Accept the terms by clicking in the boxes at the bottom.
8. Click the "Next" button in the lower right corner.
9.
Select the desired account type (new account/existing account )and fill in the blanks.
NOTE! A space is needed in the postal code: XXX XX.
10. Done! Now you can start using our online shop. You can also watch an instructional video on how to register an account.
How to place an order
Make sure to be logged in!
1. If you are not already logged in, click on the "Log in" button which you will find in the top right corner of the web page.
2. Enter the e-mail address you have used for registration, your password and click on the "Log in" button.
If you have a product code:
3. click on "My page" in the upper left corner and the link "Order".
4.. Fill in the product's code and the desired quantity (if you already have a list or want to copy a previous order, you can use the tabs 'Upload file' or 'Select template').
5. Click on "Expand / compress fields" to fill in additional information about, for example, the desired delivery date.
6. Click on the yellow button "Add to cart" and you will receive a summary and information on availability and price. You can also save this as a template so you can use it the next time you need to order.
7. If necessary, add more products. When you are done, click on "Order" at the bottom of the page. Make sure that the order information is correct and check your delivery details.
8. When you are done, click on "Send order" in the bottom right corner.
9. Done! Now you can see your order confirmation.
If you know which product you want to order but do not have a product code:
3. Use the search bar that you find in the middle at the top of the web page.
4. Enter the product family and click on the link that takes you to the product landing page.. Under "Choose your tool and order" you can click on to the product you want. You can also click directly on the "Assortment" tab.
5. Select product type, click on the right product (i
f it is difficult to find, you can use the filter function).
6. Click on the line with the product you want to order. Here you can also see more information about the product such as product data, price and stock balance.
7. Enter the number and click the "Add" button and these items will end up in your shopping cart.
8. Continue shopping or proceed to the shopping cart. When you are done, click on "Order".
9. Complete with order information and check your details.
10. When you are done, click on "Send order" in the bottom right corner.
11. Done! You can now see your order confirmation.
Do you need a tool recommendation?
Use the ® Tool Guide
Coroplus
for complete tool recommendations and cutting data.
You can also watch an instructional video on how to place an order.
How to track an order
You can find your orders using our tracking system.
1. If you are not already logged in, click on the login button which you will find in the top left corner of the web page.
2. Enter the e-mail address you have registered, your password and click on the "Log in" button.
3. Click on "My page" which you will find in the upper right corner of the web page and the link "My transactions".
4. Enter the order number.
5. Select "All orders" or "Only active orders" click on "Search". Click on the link with the order number to see detailed information about your order.
You can also watch an instructional video on how to find your order.
How to return an order
1. If you are not already logged in, click on the login button which you will find in the top left corner of the web page.
2. Enter the e-mail address you have registered, your password and click on the "Log in" button.
3. Click on "My page" which you will find in the upper right corner of the web page and the link "Returns".
4. Click on the "Find invoice" tab.
5. Search for the invoice for the order you want to send back. You can choose to search with invoice number or order code.
6. Enter the reason code and add to the shopping cart.
7. Click on "Order".
8. Click "Send Return" to complete the return.
You can also watch an instructional video on how to return an order.
