Material contained on the Site is provided by Sandvik AB (publ), reg.no 556000-3468, SE-811 81 Sandviken, Sweden ("Sandvik") and the Sandvik Group as a service and should be used for information purposes only.
By accessing the Site, you agree to the following terms. If you do not agree to them, you should not use the Site.
The contents of the Site are copyright 2000-2018 Sandvik AB (publ) (or its subsidiaries). All rights reserved.
The information on the Site, including but not limited to text, graphics, images, audio clips and software, is the property of Sandvik and is protected by Swedish and international copyright laws. Unauthorized use or distribution of any material on the Site may violate copyright, trademark and other laws, and is subject to civil as well as criminal sanctions.
The Site or any portion of it may not, except where otherwise indicated, be reproduced, duplicated, copied, transferred, distributed, stored or otherwise exploited for any commercial use without prior written permission by Sandvik. Modifications to the contents of the Site are expressly prohibited.
You agree to prevent any unauthorized copying of the materials and to ensure that all employees, where applicable, of your organization adhere to these limitations.
The Site may contain images that are subject to the copyright rights of third parties.
Unless otherwise indicated, all trademarks, brand names, corporate logos and emblems displayed on the Site are the property of Sandvik, its affiliates, its licensors or joint venture partners.
Sandvik's trademarks, brand names, corporate logos and emblems may not be used in any way without prior written permission from Sandvik.
No Warranties or Representations
INFORMATION ON THE SITE IS PROVIDED "AS IS" WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND. IN NO EVENT WILL SANDVIK BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THE SITE OR ON ANY OTHER HYPERLINKED WEBSITE, INCLUDING, WITHOUT LIMITATION ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR HANDLING SYSTEM OR OTHERWISE ARISING OUT OF THE USE OF OR INABILITY TO USE THE INFORMATION, EVEN IF SANDVIK IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Sandvik makes no warranties or representations whatsoever with respect to the use and content of any other website that you may access through the Site. Such access is provided only as a convenience and does not mean that Sandvik endorses or accepts any responsibilities for the contents or the use of such websites. In addition, you must take precautions and ensure that whatever you select for your use is free of such items as viruses, worms, Trojan horses and other items of a destructive nature.
Further, Sandvik does not warrant the accuracy or completeness of the information, text, graphics, links or other items that may be contained on the Site. The information contained on the Site may be changed at any time without prior notification. However, Sandvik makes no commitment to update the information or other material contained on the Site.
Any material, information or other communications you transmit or post to the Site ("Submissions") shall be considered non-confidential, non-exclusive, royalty-free, irrevocable, fully sublicensable and non-proprietary. Sandvik shall have no obligations concerning Submissions.
Sandvik shall be free to disclose, copy, distribute, incorporate, modify and otherwise use Submissions, together with all data, images, audio clips, text and other things embodied therein, for any and all commercial and non-commercial purposes.
Should you submit personal data to Sandvik via the Site or otherwise, you consent to Sandvik's use of such data for the purposes of evaluating your information and use connected to the marketing of Sandvik's products and services. This includes the right to transfer the submitted data to third parties and potential publication on the Internet. Sandvik is responsible under Swedish law for the processing of personal data. Sandvik can be contacted to address cases of incorrect data or other issues related to personal data. For more information, please refer to Sandvik's Privacy Statement.
Sandvik may at any time revise the terms of this Legal Notice by updating it. Further, Sandvik reserves in its sole discretion the right to monitor and discontinue the Site's availability at any time without prior notification. If any term, condition or provision of this Legal Notice is determined to be unlawful, invalid, void or for any reason unenforceable, the validity and enforceability of the remaining terms, conditions and provisions shall not in any way be affected or impaired thereby.
An overview of data protection
Data collection on our website
Who is responsible for the data collection on this website?
How does Sandvik Coromant collect your data?
Some data is collected when you provide it to us. This could, for example, be data you enter into a contact form.
Other data is collected automatically by our IT systems when you visit the website. This data is primarily technical data, such as the browser and operating system you are using when accessing a web page on the website. This data is collected automatically as soon as you enter the website.
What does Sandvik Coromant use your data for?
Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the website.
What rights do you have regarding your data?
Analytics and third-party tools
When visiting the website, statistical analyses may be made of your interaction with it. This happens primarily using cookies and tracking scripts/analytics. The analysis of your interaction is usually anonymous, i.e. Sandvik Coromant will not be able to identify you from this data. You can prevent disclosure of your interaction with the website by configuring the privacy settings in your web browser. See section below, "Data collection on our website > Cookies".
General information and mandatory information
Please note that data transmitted via the Internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third parties who may illegally gain access to it cannot be guaranteed.
Revocation of your consent to the processing of your data
Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. The data processed before Sandvik Coromant receives your request may still be legally processed.
You have the right to know what data Sandvik Coromant holds about you. You have unrestricted access to that information and may have it corrected if it is inaccurate or out of date. You may also object to Sandvik Coromant's use of data about you and/or request that use of your data be withheld. You also have the right to request that your personal data be completely erased. Where applicable, you may request to receive your data in a machine-readable format and have it transferred to yourself or a third party. To exercise any of these rights, use this form.
Right to file complaints with regulatory authorities
If there has been a breach of data protection legislation, the person affected may file a complaint with the relevant regulatory authorities.
Right to data portability
You have the right to have data that Sandvik Coromant processes based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. Should you request a direct transfer of data, this can only be done is cases where it is technically feasible to do so.
SSL or TLS encryption
This website uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as any inquiries you send to Sandvik Coromant as the website operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.
If SSL or TLS encryption is activated, third parties cannot read the data you transfer to Sandvik Coromant.
Encrypted payments on this website
If you enter into a contract that requires you to send Sandvik Coromant your payment information (e.g. account number for direct debits), your data is required to process your payment.
Payment transactions using common means of payment (Visa/MasterCard, direct debit) are only made via encrypted SSL or TLS connections. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is visible in your browser line.
In the case of an encrypted communication, third parties cannot read any payment details you submit to Sandvik Coromant.
Information, blocking, deletion
As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored, as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in this Legal Notice if you have further questions on the topic of personal data.
Opposition to promotional emails
We hereby expressly prohibit the use of contact data published in the context of this website's Legal Notice with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.
Data protection officer
Statutory data protection officer
If you want to contact our Privacy Officer, you can do so by sending an email to email@example.com.
Data collection on our website
Most of the cookies we use are so-called "session cookies". They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the website, for the purpose of avoiding the re-entry of basic information.
Server log files
The website provider automatically collects and stores information on each page request from your browser in "server log files".
This data contains:
- IP address
- Browser type and browser version
- Page address (URL)
- Time of the request
This data will not be combined with data from other sources.
Furthermore, information about errors that occur in the system and requests that are made to backend systems are also stored for troubleshooting purposes. This data may contain personal information such as email (if you are registered with our website) and IP address. All such data is deleted after 14 days and is not combined with data from other sources.
The basis for this data processing is Art. 6(1)(b) GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.
Should you send us questions via the contact form, we will collect the data entered into the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.
We will, therefore, process any data you enter into the contact form only with your consent per Art. 6(1)(a) GDPR. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.
Registration on this website
You can register on our website in order to access functionalities not available to anonymous website visitors. The input data will only be used for the purpose of using the respective website or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration.
To inform you about important changes, such as those within the scope of our website or technical changes, we will use the email address specified during registration.
We will process the data provided during registration only based on your consent per Art. 6(1)(a) GDPR. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
We will continue to store the data collected during registration for as long as you remain registered on our website. Statutory retention periods remain unaffected.
Processing of data (customer and contract data)
We collect, process and use personal data only insofar as it is necessary to establish or modify legal relationships with us (master data). This is done based on Art. 6(1)(b) GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract. We collect, process and use your personal data when accessing our website (usage data) only to the extent required to enable you to access our products and services and for Sandvik Coromant to invoice you accordingly.
Collected customer data shall be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.
Data transmitted when entering into a contract with online shops, retailers and mail order
We transmit personally identifiable data to third parties only to the extent required to fulfill the terms of your contract, for example, to companies entrusted to deliver goods to your location or banks entrusted to process your payments. Your data will not be transmitted for any other purpose unless you have given your express permission to do so. Your data will not be disclosed to third parties for advertising purposes without your express consent.
The basis for data processing is Art. 6(1)(b) GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.
Data transferred when signing up for services and digital content
We transmit personally identifiable data to third parties only to the extent required to fulfill the terms of your contract with us, for example, to banks entrusted to process your payments.
Your data will not be transmitted for any other purpose unless you have given your express permission to do so. Your data will not be disclosed to third parties for advertising purposes without your express consent.
The basis for data processing is Art. 6(1)(b) GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.
Analytics and advertising
This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics cookies are stored based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.
IP (Internet Protocol) anonymization
We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement in the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.
Google Tag Manager
We use Google Tag Manager (GTM) for tracking and analytics. GTM does not collect any personal information. It is a tool that automatically updates the code snippets of tags that, in turn, may collect sensitive information. GTM does not use these data. However, even if you decline cookies or deactivate URL-based session tracking, tags managed via GTM will still be enabled. For more details, see https://www.google.com/analytics/tag-manager/use-policy/.
DoubleClick by Google
If you do not agree to Google using cookies, you can modify your browser setting to decline cookies. However, declining cookies means that certain functional aspects of our website may no longer be available to you. Moreover, you can object to data being collected, transferred and processed by Google by downloading a browser plug-in that deactivates DoubleClick. Alternatively, go to the Digital Advertising Alliance website and disable DoubleClick, http://optout.aboutads.info.
Google AdWords Conversion Tracking
Conversion cookies are stored based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.
Custom Audience Pixel
We use Marketo for our newsletters; if you do not want your usage of the newsletter to be analyzed by Marketo, you will have to unsubscribe from the newsletter. We provide a link for this purpose in every newsletter we send.
The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription.
Plug-ins and tools
Our website uses plug-ins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
If you visit one of our pages featuring a YouTube plug-in, a connection to the YouTube servers is established. There, the YouTube server is informed about which of our pages you have visited.
If you are logged into your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6(1)(f) GDPR.
Further information about handling user data can be found in the data protection declaration of YouTube under https://www.google.com/intl/en/policies/privacy.
We offer location-enabled services within our website via Bing Maps. If you use these functions, they may receive information about your actual location (such as GPS signals sent by a mobile device) or information that can be used to approximate a location. You can generally enable or disable your location services in your device or browser settings.
We use "AddThis", a bookmarking plug-in from AddThis, 1595 Spring Hill Road, Suite 300, Vienna, VA, 22182, USA ("AddThis"). AddThis allows you to bookmark pages and share content from our website on social networks. Cookies are used when AddThis is used. The data generated in this process (e.g. time of use or browser language) is transmitted to AddThis in the United States and processed there. Further information on the data collected and how AddThis uses it is available at http://www.addthis.com/privacy/privacy-policy. You can find information on the nature of the data processed and the intended use thereof on this page. We do not process the data in question. When you use AddThis, you also agree to the processing of data by AddThis. You can refuse the use of your data at any time by opting out directly with AddThis at http://www.addthis.com/privacy/opt-out.
Chat integration solutions
We use Unify and Velaro as chat integration solutions.
Unify and Velaro may collect data when you submit a chat request. Such data may include information about your hardware and software environment, username or other authentication information.
For further details around Unify’s privacy and security commitments, you may address any concern about Unify’s use of your personal data to Unify’s data protection officer. You may also send any inquiries about information on Unify’s use of personal data, as well as requests for the blocking or deletion or correction of your personal data, to Unify’s data protection officer. The Unify data protection officer can be contacted via email: firstname.lastname@example.org.
Surveys/customer feedback with Usabilla
We use “Usabilla for Websites”, provided by Usabilla B.V. (Rokin 16, 1012 KR Amsterdam, Netherlands, "Usabilla" in the following). Usabilla collects feedback from website visitors to enable us to analyze and improve the usage of our website as well as occurring technical problems. Whenever a visitor uses the feedback button, which is visible on our website, or another kind of the possibility to give feedback, a cookie is set on the visitor's computer and the browser connects to the server of Usabilla. During this process, Usabilla collects information such as device, operating system, browser and display resolution, and saves it in a pseudonymized operational profile. Further information, such as email address or feedback answers, are only collected if the user supplies the data actively. The cookie is only set when a user clicks on the appropriate button. After this, you can disagree with the collection by deleting the cookie from your browser. This applies until you click on the feedback button again. Please read the “how-to” from Usabilla for further information: https://support.usabilla.com/hc/en-us/categories/200958969-How-tos.
We use CoroPlus® ToolGuide to assist with tool and cutting data recommendations. This is a stand-alone web-based widget whose interface is embedded into the website. The widget is hosted outside of the website environment, in a Microsoft Azure North Europe datacenter. The widget receives the user login (typically email) as user identification and allows users to create and maintain their own definitions of CoroPlus® ToolGuide-specific entities (machine tool and workpiece material).
The widget also temporarily, for period of 3 months, stores information about user-performed cutting data calculations and recommendations for the purposes of further development of the software. Except for the email address, the widget does not receive or capture any personal data.
Online Tool Assembly
We use Online Tool Assembly to enable the creation of an assembled tool by a website visitor. This is a stand-alone web-based widget whose interface is embedded into the website. The widget is hosted outside of the website environment, in a Microsoft Azure North Europe datacenter. It operates using Sandvik Coromant's product data, by exchanging product article code identity information with Sandvik's Tooling Internet Business Platform (TIBP) and downloading product data on demand from Product Data Highway (PDH) services. As an output, it creates a Generic Tooling Classification (GTC) package of assembly that users can download. The widget does not receive or capture any personal data.
Online 3D Viewer
We use an Online 3D Viewer to enable viewing of 3D models. This is a stand-alone web-based widget whose interface is embedded into the website. The widget is hosted outside of the website environment, in a Microsoft Azure North Europe datacenter. It operates using file URI information provided by the website for particular product 3D models and visualizes it to users for informational purposes only. The widget does not receive or capture any personal data.
Online 2D Viewer
We use an Online 2D Viewer to enable viewing of 2D models. This is a stand-alone web-based widget whose interface is embedded into the website. The widget is hosted outside of the website environment, in a Microsoft Azure North Europe datacenter. It operates using file Uniform Resource Identifier (URI) information provided by the website for particular product 2D models and visualizes it to users for informational purposes only. The widget does not receive or capture any personal data.
Metal Cutting Technology (MCT) e-learning
We use WordPress Learndash for tracking user progress of the Metal Cutting Technology E-learning. A user's email address is stored and used for displaying progress through training modules and to enable the printing of certificates.
Payment service provider
Sandvik Coromant uses Adyen, an online payment services provider that is complementary to Sandvik Coromant's existing invoicing procedure. If you choose a direct payment gateway to complete your purchase, then Adyen stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only for as long as necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.