Distributor Self-Service Guide

The Sandvik Coromant website offers many great features to support our distribution partner's full buying experience online. Self-service features include both commercial and technical support. We've created video guides to help you through navigating these features. Access the video guides via the appropriate link.

For any commercial or technical actions, such as buying, returning or finding a product on our website, you will need a www.sandvik.coromant.com Web Shop account (EDI or Credit Card). All activity will be tied to your username (email).

If you have any questions or require any support, please feel free to contact our Customer Service Support.

*This guide is for Authorized Distributor Partners of Sandvik Coromant only.

Commercial Inquiries

How To: Place an order

Description: Place an order on our website in less than 3 minutes with your desired standard product, quantity and shipment method.

>> Access the video

How To: Check stock for standard items

Description: We show current stock levels from our Americas, European and Asian distribution centres on the product page, as well as expected shipping dates. The Life Cycle Status (LCS) will also be shown for the product selected.

>> Access the video

How To: Find list price or net price for standard items

Description: Both list and net prices for the product selected will show on the product page above the Add to Cart button.

>> Access the video

How To: Find an invoice

Description: Keep track of all of your invoices and access these whenever required through our webshop platform.

>> Access the video

How To: Place a return in the webshop

Description: You can return products directly on our website by bringing up a previous invoice. Please reference the Return Policy for a guideline of acceptable returns. Note that returns are only valid for items that were ordered within the last 90 days

>> Access the video

How To: Track an order

Description: Find up to date information on your order from the My Transactions link complete with a tracking code for your package.

>> Access the video

How To: Upload a spreadsheet to the cart

Description: Learn how to place large orders by uploading an Excel spreadsheet directly into the cart and check out online.

>> Access the video

How To: Review open orders

Description: Find all your open orders, including the expected ship date and quantity.

>> Access the video

Technical Inquiries

How To: Apply the correct web settings

Description: Instructions on how to set your Country, Language and Unit of Measurement settings in order to tailor your web experience.

>> Access the video

How To: Find Tools

Description: Find all of our 50,000+ products on our website.

>> Access the video

How To: Create a tool assembly

Description: Create your own tool assemblies on our website with our CoroPlus® ToolLibrary solution.

>> Access the video

How To: Customize tools online

Description: Learn how to customize tools to your own requirements, all from our website within minutes via TailorMade Web.

>> Access the video

How To: Find drawings for standard items

Description: Download or view the basic or detailed 3D models, the 2D drawing, the GTC package or the tool data from our product pages.

>> Access the video

How To: Find initial cutting data for standard inserts

Description: Efficient machining starts with using the correct cutting data. Find the initial cutting data for your Sandvik Coromant inserts on our website.

>> Access the video

How To: Find replacement products

Description: Find replacement products for obsolete items on our product pages, recommended adjustments when applying the new item, pricing and availability.

>> Access the video

How To: Find spare parts

Description: Easily find all related spare parts for your Sandvik Coromant tool directly from our website.

>> Access the video

How To: Use My Catalogs

Description: Learn how to create, save and share your own catalog on our website with the My Catalogs tool.

>> Access the video