Getting started
What does the role of Customer User Admin involve?
As a Customer User Admin,
- You are responsible for administering all users connected to a company’s Sandvik Coromant web account.
- You can add and manage users, view and edit users’ profiles.
- You can assign administrator rights to other users when needed.
- You have complete control over who gets to connect to the web account.
- You have access to User administration where you can perform a range of user administration tasks.
How are Customer User Admins appointed?
When you register a Sandvik Coromant web account, you automatically become the Customer User Admin for the account.
It is also possible to become a Customer User Admin if a colleague who already has administration rights appoints you as a co-administrator.
How many Customer User Admins can a web account have?
A web account can have several Customer User Admins. A Customer User Admin can assign other users administrator rights or remove them at any time.
Note:
As Customer User Admin, you cannot remove your own admin rights. You must first assign admin rights to someone else, who can then remove the admin rights.
What status types can users have?
User status determines if a user has access to your company’s web account. A user can have one of the following statuses:
| Active | A user is connected to your company’s web account and active with the roles and permissions determined by the Customer User Admin. |
| Awaiting Approval | When a user has requested to be connected to your customer account on Sandvik Coromant website, they have the status Awaiting Approval. A user with Awaiting Approval status is not yet connected to your company’s web account. |
