Managing users and profiles
How do I delete a user from my company’s web account?
As a Customer User Admin, you can delete any user connected to your company’s web account.
- Click the trash bin button to the right of the user in the user list.
- Confirm the Delete User message with Yes.
How can I change a user’s personal information?
As a Customer User Admin, you can edit the personal information of any user connected to your company’s web account.
To change a user’s personal information:
- Select the user in the user list.
- On the User details tab, edit the details you wish to update.
- Press Save & Close to confirm.
You can change the following personal information:
- First and last name
- Language
- Cell phone and phone
- Position
How do I change the email address of a user?
It is not possible to change a user’s email address as the email address is the user’s login name. If you need to change the email address for a user, you can delete the user and create a new profile for the user.
How can I change the password of a user?
If one of your users has forgotten their password, you can reset it.
To reset a password:
- Select the user in the user list.
- Press Change password.
- Press Send email button.
The user will now receive an email with a link and instructions for changing the password.
How can I manage my own profile?
As a Customer User Admin, you can manage your profile either via User administration by selecting yourself in the user list or via the User settings section on My page -> My settings .
