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FAQ

How do I register an account?

The option to register a new account is available at the bottom of our log in page.

  • Choose a password
  • Confirm your email address
  • Fill in the missing fields
  • Accept the terms and conditions

Watch our video guide on how to register an account.

How do I order online?

Create your shopping cart and start ordering. You need to have an account to order online.

  • Log in to your account
  • Select a product
  • Add it to your shopping cart
  • Check out

Watch our video guide on how to order online.

How do I know if a product is in stock?

Want to check if your product is in stock? Follow these steps.

  • Type the Ordering code in the search field
  • Hit Search
  • Click on Show stock information

Watch our video guide on how to check stock availability.

How do I check the status of my order?

Locate your orders with our tracking system.

  • Go to My transactions, under My page
  • Insert your order number
  • Choose All orders or Active orders only

Watch our video guide on how to track your order.

How do I make a return?

If you need to return a product, follow these steps.

  • Select Returns under My page
  • Find the invoice for the product you want to return
  • Enter reason code and add to cart
  • Check out

Note: You can make a return online even if you did not place your order on our website.

Watch our video guide on how to make a return.

How do I find the correct tools?

If you already know the name or ordering code of the tool you are looking for, enter the information in the search bar in the top of our website.

If you need tool recommendations, try our CoroPlus® Tool Guide to:

  • Find a cutting tool based on your workpiece material
  • Find the cutting tool based on a given task
  • Find machining process and cutting data
  • Find recommended cutting data for your specific tool

How do I get in contact with technical support?

Visit our Find us page to search for contact information or Ask us a question via our online form.

 
 
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